General Agreement Form

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Terms and Conditions Agreement Details
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Client Information All Clients Details
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DIIET GLOBAL GENERAL AGREEMENT FORM

This Agreement is made between DIIET Global Limited and Our Client to outline the terms and conditions for services provided.

 

1. Registration/Service Fees

The Client acknowledges that registration or service fees are non-refundable and depend on the specific service or offer chosen. The registration or service fee covers administrative costs and allows the Client to access services under the Company’s system without requiring additional registration fees for future processes. By signing this agreement, the Client agrees to all costs associated with their chosen service.

 

2. Client Immigration History

The Client agrees to provide accurate and complete information about their immigration history, including prior applications, refusals, or bans. The Company will not be held liable for issues arising from false, incomplete, or undisclosed information provided by the Client. If fraudulent practices (e.g., use of fake documentation) are discovered, the Company reserves the right to immediately terminate the agreement without refund.

 

3. Refund Policy

Refunds for process-related fees (excluding the non-refundable registration/service fee) may be possible in certain cases, such as visa refusals, but depend on third-party entities (e.g., schools, employers, or investment migration partners). If a refund is approved, the Client agrees to allow sufficient time for processing, as it depends on the policies and timelines of these third-party entities. Refunds will not be issued if the delay or failure is caused by factors beyond the Company’s control, including but not limited to: Delays or non-responsiveness from third parties (e.g., schools, employers, or immigration authorities). Policy changes by government or immigration offices.

Any other unforeseen circumstances or force majeure events (e.g., natural disasters or political disruptions).

 

4. Confidentiality

The Client agrees to keep all communication, resources, and proprietary processes provided by the Company confidential and not to share them with third parties without prior written consent. The Company ensures that all client information will be handled with strict confidentiality in compliance with data protection laws.

 

5. Unforeseen Delays

The Client understands that delays or interruptions may occur due to third-party actions (e.g., employers, schools, or migration authorities) or other unforeseen circumstances. The Client agrees not to hold the Company liable for such delays and to allow the Company adequate time to resolve any issues.

 

6. Client Behavior and Ethical Practices

The Client agrees to maintain respectful communication with the Company throughout the process. In the event of disputes, the Company and the Client will seek to resolve issues amicably through direct communication.

 

If the Client engages in harassment, insults, threats, or other forms of abusive behavior, the Company reserves the right to involve law enforcement or legal authorities to address the matter. The Client acknowledges the importance of ethical practices and will not engage in activities that could harm the Company’s reputation.

 

7. Termination of Agreement

This agreement may be terminated under the following conditions: By mutual agreement of both parties. By the Company, if the Client provides false or fraudulent information, engages in unethical behavior, or violates the terms of this agreement. By either party, with written notice of one (1) month. In the event of termination due to the Client’s breach, no refunds will be issued.

 

8. Force Majeure

The Company shall not be held liable for delays or non-performance due to events beyond its control, including but not limited to natural disasters, government policy changes, pandemics, political unrest, or other force majeure events.

 

9. Acknowledgment of Risks

The Client acknowledges that visa applications and other immigration-related processes carry inherent risks, including but not limited to visa refusals and delays caused by third-party entities. The Company will make every reasonable effort to support the Client but cannot guarantee specific outcomes. 

 

10. Dispute Resolution

Any disputes arising from this agreement will be resolved through direct communication and mutual understanding. If disputes cannot be resolved amicably, they will be handled in accordance with the laws of Ghana.

 

11. Acknowledgment and Acceptance

By signing this agreement, the Client confirms that they: Understand and agree to the non-refundable registration/service fee policy. Accept responsibility for providing accurate immigration history and other relevant details. Agree to the refund policy and will not hold the Company responsible for delays or unsuccessful outcomes beyond its control. Acknowledge that disputes may be resolved through legal means if necessary.

 

I give DIIET Global Limited consent to hold my personal data and to process it in regards to the service I have chosen and understand that my data can be shared with any other partners of DIIET Global Limited regarding my process.

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